Support & FAQ

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Frequently asked questions

How do I play?

Tap any group of two or more touching blocks of the same color to clear them. Bigger groups create specials — clear 5 or more for a Wave that washes through a whole row and column, 7 or more for a Coconut that bursts everything around it, and 9 or more for a Pearl that sweeps one whole color off the board. Meet the level's goal inside its move limit and you'll earn one to three golden seashells and move along the island path. Nothing on the board is timed, so take as long as you like over each move.

What are lives, and how do they come back?

You start with five lives, and each attempt at a level uses one — win or lose. They come back on their own: one fresh life every 30 minutes, and the clock keeps running while the App is closed, so a full set is waiting after a couple of hours away. If you'd rather not wait, you can refill all five for 100 coins — but you never have to, and coins themselves arrive free from daily and weekly quests, the 7-day gift calendar, and the piggy bank.

Is Tumble Cove free? What are the in-app purchases?

Yes — Tumble Cove is free to download and play, and every level can be finished with skill alone. Optional in-app purchases (coins, boosters, and bundles, from $0.99 to $49.99) are there if you'd like them, but they're never required to progress. Coins can also be earned free, through daily and weekly quests, the 7-day gift calendar, and the piggy bank.

How do I restore my purchases?

If you reinstall the App or switch to a new device using the same store account, open the shop and choose Restore Purchases. This restores eligible non-consumable items, like the Supporter Pack. Consumable items you've already spent (such as coins) are not restored. If a purchase doesn't appear, email support@tumblecove.app and we'll sort it out.

What is Read Aloud?

Read Aloud speaks goals, quests, rewards and results out loud using your device's built-in text-to-speech voice. It works offline and nothing is sent anywhere — the speech is created right on your device. Turn it on or off any time in Settings. If your device has no system voice installed, the App will tell you so in Settings rather than sitting silently.

Can I play offline?

Absolutely. Tumble Cove is built to be played anywhere — on a plane, in the car, or off the grid. No account and no internet connection are needed to play.

Is the game colorblind-friendly?

Yes. Every color is a different sea creature — a crab, a fish, a turtle, a starfish, an urchin and a gull — so the blocks are told apart by what they are, never by hue alone. Turning on High-visibility tiles in Settings adds a bold outline and a shape badge (circle, square, triangle, star, diamond, hexagon) to every block on top of that.

What accessibility settings are there?

All of these live in Settings: Read Aloud (goals, quests and results spoken out loud), Speak blocks — tap a block once to hear what it is and again to play it, which makes the board playable without sight — High-visibility tiles, Calm motion to quiet every animation, a text size slider that goes up to 200%, and separate Music, Sound effects and Vibration toggles.

How is my progress saved? Can I move it to a new device?

Your progress is saved on your device. Because we don't use accounts, it doesn't move between devices on its own — but you can carry it over by hand: open Settings → Backup / Restore on the old device, copy the backup code, and paste it into the same screen on the new one. Then use Restore Purchases in the shop to bring back any purchased items.

How do I delete my data?

All of your game data lives on your device, so deleting the App removes it. On Android you can also clear it without uninstalling, from Settings → Apps → Tumble Cove → Storage → Clear data. See our Data & Deletion page for the details.

I found a bug or have an idea!

Wonderful — we'd love to hear it. Email support@tumblecove.app with what happened (and a screenshot if you have one). Player suggestions genuinely shape where the Cove goes next.

Still stuck?

Send us a note at support@tumblecove.app and we'll get back to you. You can also review our Privacy Policy and Terms of Use.

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